Access Statement For Brook House, Birtsmorton, Near Malvern, Worcestershire.

 

Introduction

We aim to cater for the needs of all visitors in our home based, 3 bedroom bed and breakfast. The following statement is a summary of our provision. If you have any specific questions please feel free to call us and we will endeavour to help

 

Pre-Arrival
 
• Local bus are seasonal and infrequent.
• There are Train stations in Ledbury-6 miles away and Malvern -7miles away.
• We have a website with photographs of the rooms and the views.
• You can contact us via phone or email.

 

Arrival & Car Parking Facilities
 
• There is ample car parking on the premises.
• Assistance with luggage is always offered to guests.
• The entrance is to the side of the house and is accessed through the garden area along a level gravel then concrete path. The path is lit at night by movement sensitive lighting.
• The entrance is through double doors and has one step up of 5inches(12cm)

 

Main Entrance & Reception
 
• Entrance is into a reception hall area.
• Seating is available.
• The floor is carpeted and the decor is neutral, but part beamed.
• Guests are escorted to their rooms and facilities explained before being offered refreshments.

 

Public Areas - General (Internal)
 
• All ground floor rooms ,stairs and bedrooms have carpet floors, ensiute facilities and bathroom have ceramic floors.
• In the older areas of the property, including sitting room, dinning room and two of the bedrooms door height is restricted to a min  of 5ft 8inches (1.23m).
• The landing area has a step of 7inches (18cm) and into bedroom 2 a step of 4inches (10cm)
The area is well lit.

 

Public Areas - WC
 
• Rooms1 and 2 have ensuite facilities.
• Room 3 has a private bathroom.
• There is a WC available on the ground floor.

 

Restaurant / Dining Room, Bar & Lounges, Take Away & Cafe
 
• Breakfast is served in the breakfast room on the ground floor.  A high chair is available on request.
• Circular table and chairs which can be moved to accommodate.
• Menus are available and vegetarian, vegan or gluten free options are available.
• We do not play background music in any area of the B&B.
• A sitting room/lounge is available for guests. Walls and ceilings are beamed, and a log fire will be lit if requested.
• Plenty of arm chairs and settees. 

 

Laundry
 
• Drying room is available. 
• Iron and board available in the utility room on request.

 

Shop
 
• No shops are available in Birtsmorton. A small post office is 3miles away.

 

Treatment room/s
 
• Not available

 

Leisure Facilities
 
• Not available on the premises

 

Outdoor Facilities
 
• Garden area

 

Conference & Meeting Rooms, Banqueting, Clubs, Entertainment
 
• Not available

 

Bedrooms
 
• All bedrooms are lockable.
• Bedroom 1.Double room. The bedroom has standard door sizes, and has windows to two aspects. The floor is carpet with ceramic flooring in the ensuite area. The chair and dressing table can be moved to facilitate a travel cot available on request. Wardrobe area.
• Lighting is by central lights and bedside lamps.
• LCD   TV with digital channels available.
• The room also has a facilities tray for tea/coffee etc.
• Bedroom 2.Double room.  Restricted height,  access door height 5ft.3in. (1.6m) The floor is carpeted, with ceramic flooring in the ensuite. There are windows to two aspects. The room chair and fixed wardrobe/shelf facility. Walls are beamed.
• The room has an wall fixed LCD TV. Lighting is by central lights and bedside lamps
• Bedroom 3 Twin room. Restricted height access door height 5ft.7in.(1.6m)Beamed room. Twin beds, separated by 6ft 6in. Chair, dressing table and wardrobe area. Central lights and over bed lighting
The room has an wall fixed LCD TV
• The room also has a facilities tray for tea/coffee etc.
• This bedroom has a lockable private bathroom.

 

Bathroom, Shower-room & WC [Ensuite or Shared]
 
• Bedroom 1  ensuite facilities. 6ft.x5ft6in (182cmx 165cm). White suite and tiling. Shower cubicle 2ft.6in x2ft 6in (75cmx 75cm) electric shower. step into shower 7in.(18cm) ceramic washbasin and toilet, mosaic tiled floor.
• Bedroom 2 ensuite facilities -8ft 9in x 3ft 6in(2.67mx1.07m).White suite and tiling. Shower cubicle 2ft.6in x2ft 6in (75cmx 75cm) shower. step into shower 7in.(18cm) ceramic washbasin and toilet, mosaic tiled floor.
• Bedroom 3 Twin room. Lockable private bathroom via landing area. 8ft.x 7ft.9in.(2.4mx2.34m) White suite. Shower /bath, ceramic wash basin and toilet. Mosaic tiled floor.

 

Self-Catering Kitchen
 
• Tea coffee facilities are available in each room. Microwave and food heating arrangements on request.

 

Caravans, Holiday Homes & Twin Units
 
• not available

 

Touring Facilities (Holiday Parks)
 
• Not available

 

Boats - Narrow Boat, Cruiser & Hotel Boat
 
• Not available

 

Attractions (Displays, exhibits, rides etc.)
 
• Malvern Hills-beautiful area for walking and cycling.

Eastnor Castle (3miles) with its surrounding grounds and Deer park.
Ledbury. Old market town (5 miles).
• 3 Counties Show ground (5miles.) Site of numerous events.

 

Grounds and Gardens
 
We have a large garden bounded by a stream. Well stocked flower borders
• a fish pond and summer house. The garden is fairly level, very private, and has plenty of seating for guests to use. It also has access to the large graveled car parking area. Outdoor games such as boules and table tennis are available on request.

 

Additional Information
 
• Assistance dogs are welcomed by arrangement.
• In need of evacuation we are able to use entrance doors (double), Sitting room door and utility door. Evacuation is by sound of alarm at night time or personally /alarm during the day.
• We are a non smoking home.
• Small items of food/medication can be kept in our fridge by arrangement.

 

Contact Information
 
• Address:  Brook House, Birtsmorton. Nr Malvern, Worcestershire.WR13 6AF.
       
• Telephone:  Telephone 01531 650664.
• Email:  email: marydowding@onetel.com
   Nr Malvern, Worcestershire.WR13 6AF.
• Website:  www.brookhousemalvern.co.uk     (maps available)

 

Future Plans

We intend to change the fire alarm facility to an interlinked system of alarms.

Oct 08.

 

We welcome your feedback to help us continuously improve if you have any comments please phone 01531 650664 or email  marydowding@onetel.com

 

 

Created on: 3/15/2010